Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return according to the terms below.

Returns

• Returns are accepted within 30 days of delivery.

• The item must be unused, unopened, and in its original packaging.

• Beauty, skincare, fragrance, supplements, and personal-care products must be returned sealed and unused for hygiene and safety reasons.

• Items that have been opened, used, damaged, or altered may not be eligible for a refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Please provide your order number and clear photos of the item and packaging so we can assist you.

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional processing time for the refund to appear in your account.

Return Shipping

If the return is due to a change of mind, the customer may be responsible for return shipping costs.

If the item is damaged, defective, or incorrect due to our error, we will cover the applicable return shipping costs.

Non-Returnable Items

The following items may not be eligible for return:

• Opened or used personal-care, beauty, fragrance, or skincare products

• Opened supplements or consumable products

• Items without original packaging

• Clearance or final-sale items, where applicable

• Gift cards

How to Request a Return

To request a return, please contact our customer service team with:

• Order number

• Reason for return

• Photos, if the item is damaged or incorrect

We will provide return instructions if your request is approved.

Important: Please do not send an item back without contacting us first. Unauthorized returns may not be accepted.

We reserve the right to refuse returns that do not meet the conditions stated in this policy.